If you are a startup entrepreneur, you’ll find yourself doing almost everything in the early stages of your business.
That’s alright. When Invent Electronics was founded, I was doing everything. I was the web designer, inventory manager, customer support rep, marketing guy, etc. Everything was dependent on me and I was the company.
But as your company grows, here are two things you should do:
1. Build a team and find people to fill key roles.
2. Build systems and processes.
Systems and processes are very important to your business because it ensures that nothing is dependent on any one particular person.
It also ensures that things can run smoothly in your absence. (I don’t want anyone from work calling my phone when I am vacationing in East Africa.)
Thirdly processes ensure that your business delivers good quality services consistently and keeps chaos from creeping into your day-to-day operations.
Building systems and processes doesn’t happen overnight. It takes time.
For some time now, I’ve been investing a lot of time in building solid processes in my startups. At Invent Electronics, we have several internal processes to ensure that we have a well-oiled machinery in place which works efficiently.
And we do well to document these processes so that any new person who joins the team can fit in smoothly after onboarding.
Creating processes is great but they aren’t of much use if they are not efficient. So while it’s important to have processes, it’s equally important to constantly review and optimize your processes to ensure that they are efficient.
What do you think?
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Nice Write up…My startup is currently facing exactly issue. The CTO is leaving for masters and we are in a hell getting someone to replace him due to this same reason. I think you may have to share a document about how we can do this. You can take a completely different scenario and just provide a small document on how we approach such scenarios.