When I started one of my startups back in the day, I recruited a good friend to handle administration, finance and customer service. She had little experience but she had a great attitude she was kind and she was trustworthy. I got her to take courses and I taught her everything I knew.
She was curious, took initiative, learned very fast and became very good at her job. Customers were so happy they preferred to talk to her than to me. I saw her as more than an employee. To me she was my partner and my right hand woman. We had even built a great friendship outside of work.
All was going well until one day, out of nowhere, she dropped a bombshell. She was leaving! I was shocked and sad. And frustrated, because it meant I had to find a new person and start teaching them again from scratch.
Eventually I came to terms with it and hired a replacement. She started working in a big company and is doing very well.
One day I was in town and we met for lunch. She told me “Sesi, thanks for everything. All the stuff you taught me is really helping me now at work. And my boss is very impressed.”
Today, we don’t work together but we still have a great friendship. I call her out of the blue and ask for random favours and she always comes through for me.
Your employees will not work for you forever. But if you invest in them and treat them right, they’ll always be grateful and remember you. Henry Ford said “The only thing worse than training your employees and having them leave is not training them and having them stay.”The only thing worse than training your employees and having them leave is not training them and having them stay. Click To Tweet